4 Secrets To Taking Criticism Confidently
What's your childhood experience of taking criticism? Think back, do any of these sound like situations you were criticised in? Shouted at for breaking something or making a mess Laughed at…
What’s Your Communication Style? – Aggressive Anna, Doormat Dawn or Manipulative Mary?
When a client says "I need help with being more assertive" I'm always interested to find out about their current communication style. Because what I've found is that we generally fall…
4 Steps To Having A Difficult Conversation
Having a difficult conversation is an issue that came up with a couple of my clients this week and got me thinking about how I deal with them. Do I get…